Legal Terms & Conditions

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These Terms and Conditions govern the use of Siana Travel’s website and the bookings made through our platform. We act as a third-party service provider, connecting customers with luxury hotels worldwide.

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Website Usage
Through our platform, you can search for hotel availability and prices based on your specified criteria. The hotel information displayed comes directly from the hotels, and while we strive for accuracy, Siana Travel is not liable for errors, omissions, or discrepancies in hotel descriptions or star ratings.

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Pricing and Taxes
All prices displayed are provided by the hotels and are subject to change. These rates may include local taxes and service charges, depending on the hotel's location. Specific taxes will be calculated during the booking process, based on your travel dates and the number of guests. Prices shown on the site are not binding in case of obvious errors.

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Registration and Cookies
If you register an account with Siana Travel, your personal data will be used to streamline future bookings. You may choose to stay logged in via cookies, which expire after 60 days. For more information on how we handle your data, refer to our Privacy Policy.

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Booking Process
Once you make a booking through our site, the contract is between you and the chosen hotel. Siana Travel acts solely as a facilitator. The hotel is responsible for charging your card and handling any booking issues. Once confirmed, bookings are non-transferable. Any promotions or discounts must be applied before confirming your booking.

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Cancellations and Modifications
There is no statutory right of withdrawal. Some hotels may offer flexible cancellation policies, which will be displayed during the booking process. Any cancellations or changes must be made via our website to ensure accuracy and proper documentation.

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Liability
Siana Travel is not liable for any inaccuracies on the website unless they are due to gross negligence or intentional misconduct. We are also not responsible for issues that arise from third-party websites reproducing our content.

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Intellectual Property
All trademarks, copyrights, and database rights on this website are owned by Siana Travel or its licensors. Materials from the website may only be used for personal, non-commercial purposes.

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Governing Law
All legal relationships with Siana Travel are governed by the applicable jurisdiction. For disputes, we will submit to the courts in our headquarters' location unless local laws dictate otherwise.

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Final Provisions
If any provision of these Terms & Conditions is found to be invalid, the remaining provisions will remain in full effect.

For additional information or assistance, please contact support@sianatravel.com. You can also find more information about dispute resolution at www.ec.europa.eu/consumers/odr.